Fullers360 was born of a love for the Hauraki Gulf in 1981. And 40 years downwind, our network unifies the Gulf. Through a reliable network and the passion of 400 crew and staff, Fullers360 ferries nearly 6 million people every year, getting commuters to work and visitors to play. We’re in an exciting phase of growth, restless to elevate the experience we deliver to every single one of our customers.
With a fleet of 21 high speed passenger catamarans with a range of propulsion systems, our vessels range between 24m to 41m. We have opportunities for talented Deckhands with engineering capabilities to join our team!
About the role
Reporting to the Crew Development Manager, this role is responsible for ensuring we deliver an outstanding experience and safe journey for our customers. Responsible for all deck duties on board, you'll also ensure the crew are trained and operating at a high standard. You'll be a real champion of the customer experience and motivate your crew to go above and beyond.
Duties
- Lead and influence the customer experience;
- Provide outstanding customer service in our bar and café;
- General Deck work;
- Preparing gangways;
- Loading and stowing cargo;
- Completing engine room checks;
- Handling lines in all weather conditions;
- Lead of safety on the vessels;
- Provide training and guidance to our junior crew;
Skills & Experience:
- You must hold a current New Zealand Marine Engineer Class 5 (MEC5) or higher
- You will hold a current seafarers medical;
- You will have a minimum 12 months experience in a similar role;
- You pride yourself on providing an outstanding customer experience;
- You have a proven track record and ability to successfully lead and support your crew;
- You will have a high level of maturity, and ability to work under pressure;
- You pride yourself on your high standard of personal presentation;
This is a great opportunity to put your excellent Deck skills to use with New Zealand's largest Public Ferry Operator! With ongoing training and internal progression, this is a great place to grow your Marine career. So what are you waiting for? Apply online today telling us what you will bring to the role.
About our benefits and perks (T&C's apply)
- Great rate of pay $35.52 + allowances
- Free ferry travel for work and leisure for our full time permanent employees (partner and dependents under 18 travel free for leisure, 25% discount if commuting)
- Free travel on Waiheke Bus Company Buses for work purposes
- Free hot beverages before, during or immediately after a shift/work hours and 50% discount on all other café items
- For leisure (off duty/non-work related) all café purchases have a 50% discount
- Free uniform, annual flu vaccination and EAP (employee assistance program)
- Free basic skin check at Molemap (valued at $200)
- Free period products for our staff and customers
- Access to subsidised CBD parking if you're commuting from Auckland city ($30 per week)
- Access to discounted gym memberships (Auckland Council & Les Mills) and discounted healthcare (Southern Cross)
As Fullers operates 7 days a week, this position is on a rotating roster basis and will include some weekend shifts and public holidays. Due to the nature of shift work involved, applicants are required to have a full driver's licence and their own transport.
*Candidates must have the right to work in NZ to be considered for this role.
Please note: Any information you provide will be used to evaluate your suitability to this position. We will hold onto your details for any future opportunities unless asked otherwise.